Shipping policy

Effective Date: 02-02-26

At CustomDesignCircle, we offer digital design and creative services only. No physical products are sold or shipped. This Shipping Policy explains how our services are delivered.

No Physical Shipping

CustomDesignCircle does not ship physical goods.
All services and deliverables are:

  • Digitally created

  • Delivered electronically

  • Provided online

There are no shipping fees, tracking numbers, or physical deliveries involved.

Digital Service Delivery

Our services may be delivered through:

  • Email

  • Secure download links

  • Cloud platforms (Google Drive, Dropbox, etc.)

  • Live website links or staging environments

The delivery method depends on the type of service and project requirements.

Delivery Timeframes

  • Estimated delivery timelines are shared before work begins

  • Timelines vary based on project scope, complexity, and revisions

  • Delays caused by late client responses or missing information may extend delivery time

Digital delivery timelines do not qualify as “shipping delays.”

Confirmation of Delivery

Delivery is considered complete when:

  • Design files or links are sent via email or platform

  • Website access or live links are shared

  • Client provides approval or feedback

These records serve as proof of service delivery.

International Orders

We serve clients worldwide.
Because all services are delivered digitally, location does not affect delivery availability, though response times may vary due to time zones.

Issues With Delivery

If you believe you did not receive your deliverables:

  • Contact us promptly

  • Ensure your provided email address and contact details are correct

We are not responsible for delivery issues caused by incorrect contact information or third-party platform outages.

Policy Updates

CustomDesignCircle reserves the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting on our website.

Contact Information

If you have questions about this Shipping Policy, please contact us:

📧 Email: customdesigncirclestore@gmail.com
📞 Phone: +1 (310) 496-1763
📍 Address: Way Ct, San Dimas, California 91773, United States
🌐 Website: https://customdesigncircle.store